Kimpton Santo San Antonio - Riverwalk by IHG
Apa Kata Tamu
Great staff, everyone is kind and knowledgeable like Johnathon, Nick and Pete. Great location to riverwalk and all the restaurants and sights of San Antonio. Very clean, modern and up to date. 10th floor pool, bar and gym are great additions and make your stay feel more glamorous.
Fallon
Juni 2025
Great on the weekdays. Quiet, newly remodeled, upscale. Accommodating staff.
Chris
September 2025
EVERTHING, especially the customer service by Carl, Han, Jonathan and Pete at the front entrance. Wow these gentlemen were On Point! From their professional dress to their attention to detail along with their true care and concern for anything and everything to make our stay special, I and my husband were thoroughly impressed. Thank you all for displaying true professionalism and genuineness in your demeanor. The Kimpton is very fortunate to have you all representing them. We were also impressed with the young men running your Valet Service. WOW!!!! They took exceptional care of us! Bravo to those young men! All mentioned, deserve accolades and any rewards that you all offer exceptional employees! Absolutely loved the immediate texting that made communication a priority and Our Stay That Much Better!! Kimpton has it going on!!
Vivian
Oktober 2025
LOVE the service !! Everyone I had encounter helped my daughter and I , without having me to ask! There was people there always opening the door and asking if I need anything. I truly enjoyed my stay here and would be back again. This hotel is the definition of what service should be like. The valet was exceptional definitely worth it ! The hotel is beautiful! Love how they cater to dogs as well !
Jennifer
Oktober 2025
The staff were very friendly and helpful,i booked a room to celebrate my husband’s birthday and helped surprise him with a bottle of champagne 🍾 and chocolate covered strawberries 🍓that was sent to our room. The view was amazing, the bar, pool workout area on the 10th floor was beautiful and relaxing can’t wait to go again.
Maria
September 2025
Beautiful rooms and rooftop bar. Reservations highly recommended for bar, as there was no availability on a Friday night when I stayed. The fitness facility is top-notch, with several peloton bikes and an amazing view. The hotel staff was great. Coffee bar in the morning and outdoor courtyard were very peaceful. The spa at the sister hotel across the driveway was great and pool day at that pool was awesome.
Riki
Juni 2025
> Fabulous room with wonderful views & the best body lotion scent > Tenfold rooftop terrace with sweeping views over San Antonio > Pool area offers a relaxing atmosphere > Best steak in town at Dean's (I recommend to sit in the courtyard as this is the place to be) > Ricotta Lemon Pancakes for breakfast were delicious > The staff was attentive & friendly > Daily discount on certain items > The hotel was not overrun with guests and on one day we had the entire pool area to ourselves and always had a table available in the bar, rooftop or restaurant
Christian
Juni 2025
I had a lovely corner room, a beautiful view and the hotel is very new, a year old, so everything was very clean and modern. I asked for a bathtub and they gave me one of the 4 rooms that had a bath...I was VERY happy! The room service was great, as well as being quick, the food was just perfect. The rooftop pool was wonderful as it was in the sunshine most of the day and had the added bonus of a great view of San Antonio.
Mk
September 2025
Hotel breakfast was at Dean's Steak and Seafood. Having eaten dinner there the night prior we already knew what to expect. Top tier service and food quality. The location of the Hotel will be premier once the construction around it is finished. The surround area is seeing a lot of growth so it will definitely make its mark in the years to come.
Nassyre
September 2024
I'll start by saying that I loved your hotel so much that I've already booked my second stay! The staff are super helpful, kind, and personable! They were the best I've seen in a while. I truly felt like the guests were their top priority from the moment I arrived until after check out. The location was ideal for walking or biking around. There was a lot of construction that made for some navigation challenges, but the front desk staff were able to provide tips on helping around the closures. Complimentary coffee in the morning and social hour in the evening was a nice and unexpected treat. Room and facilities were beautiful, clean, roomy, and comfortable.. I wish they offered a microwave in the rooms, but that's a tiny thing in comparison to every other amenity that comes with the stay. Overall, the entire experience was outstanding!
Angela
Maret 2025
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